My Rs 2000 is still with ICICI

This is the Mail I got from ICICI 3 days after my complaint

Dear Mr. Bruno,

We refer to your mail dated March 25, 2007 to “headservicequality@icicibank.com".

Your complaint has been registered under complaint number SR20822691. We will respond to you within 4 working days.

Attempts were made to contact you on the number 0461-2310725 dated March 28, 2007 at 09.32 am, to re-confirm the details. However we are unable to reach you.

Please write to us with your contact numbers (as applicable) and preferred time when we should contact you.

Sincerely,

Shamik Bhattacharjee

Office of Head Service Quality

And this is my reply

Hi,

I am not able to understand why you want to "Re confirm" the details... I think that it is a sloppy excuse for your delay in restoring the amount

My query is very single and straightforward

ICICI has taken Rs 2000 from my account (whether it is intentional or accidental is left to you... My doubt is that it is intentional)

Now, I contact you and you say that you will restore the money into my account (That is reasonable, else I will go to consumer court... It is so simple)

But you say that the 2000 will not be taken into account while calculating my Quarterly average balance

This is atrocious, illegal, immoral and unethical

You are having my money (Taken from my without my permission)

I am not able to withdraw that from ATM or Bank

But you will not give interest or take it into account for calculation of QAB

What do you want to "re confirm" with

Please note that I have time and again told you that 0461-2310725 is my HOME number. At 9 :30 AM I will be in my office.... (to attend my duties)

My mobile Number is 98421 11725

You can call me in this number

But before that, please restore my Rs 2000 to my account, and give credit for those days during which my money was IN YOUR POSSESSION.....

Regards
Bruno